Tello Review - 2024 - Customizable for Any Budget
Tello is an increasingly popular mobile virtual network operator (MVNO) that provides affordable and customizable cell phone plans tailored to fit any budget. Leveraging T-Mobile's robust network, Tello offers flexible options that allow users to build their own plans based on their specific needs.
Highlights
- Customizable Plans: Tello allows you to create a plan that fits your exact usage needs, from light to heavy use.
- Affordable Pricing: Plans start as low as $5 per month.
- No Contracts: Tello operates on a prepaid model with no contracts or hidden fees.
- Nationwide Coverage: Powered by T-Mobile's extensive 4G LTE and 5G network.
- Free Mobile Hotspot: Included with all data plans at no extra cost.
- Unlimited Texting: All plans come with unlimited texting.
- Free International Calls: Includes free calling to over 60 countries.
Services and Features
Customizable Plans
Tello allows users to build their own plans by choosing the number of minutes, texts, and data they need. This flexibility ensures that you only pay for what you use. Here’s how the customization works:
| Feature | Options |
|---|---|
| Minutes | No Minutes, 100, 300, 500, Unlimited |
| Text | Unlimited |
| Data | No Data, 500MB, 1GB, 2GB, 5GB, Unlimited |
| Hotspot | Included Free with All Data Plans |
How to Customize Your Tello Plan
- Choose Your Minutes: Options range from no minutes to unlimited.
- Select Your Data: Choose between no data, 500MB, 1GB, 2GB, 5GB, or unlimited.
- Unlimited Texting: Included with all plans at no extra cost.
- Mobile Hotspot: Available at no extra charge with all data-inclusive plans.
Nationwide Coverage
Tello operates on T-Mobile’s network, providing nationwide coverage with strong 4G LTE and 5G connectivity in most areas of the United States. This ensures reliable service, although coverage can be spotty in some rural regions.
Performance
Tello’s performance is comparable to other MVNOs using T-Mobile’s network. Users generally experience fast speeds, especially in areas with good T-Mobile coverage. However, as an MVNO, Tello may experience deprioritization during peak times, meaning slower data speeds when the network is congested.
Pros and Cons
| Pros | Cons |
|---|---|
| Highly customizable plans | Data speeds may be deprioritized in congested areas |
| No contracts or hidden fees | No physical stores for in-person support |
| Affordable pricing | Limited phone selection in the online store |
| Free mobile hotspot with all data plans | Coverage may vary in rural areas |
| Free international calling to 60+ countries | No unlimited data plan for family sharing |
Plans and Pricing
Tello's pricing is one of its biggest strengths. With a range of customizable options, users can build a plan that perfectly suits their needs without overpaying for unnecessary services. Below is a summary of Tello’s customizable plan options:
| Minutes | Text | Data | Price |
|---|---|---|---|
| No Minutes | Unlimited | No Data | $5/month |
| 100 minutes | Unlimited | 500MB | $7/month |
| 300 minutes | Unlimited | 2GB | $13/month |
| Unlimited | Unlimited | 5GB | $29/month |
| Unlimited | Unlimited | Unlimited | $39/month |
Coverage and Performance
Tello provides nationwide coverage through T-Mobile's network, which offers extensive 4G LTE and 5G coverage across the United States. This makes Tello a reliable choice for most users, though it's always a good idea to check coverage maps if you live in a rural area.
| Area Type | 4G LTE Coverage | 5G Coverage | Expected Performance |
|---|---|---|---|
| Urban Areas | Excellent | Excellent | High-speed data, low latency, reliable connections |
| Suburban Areas | Strong | Moderate | Reliable speeds, potential access to 5G |
| Rural Areas | Good | Limited | Stable 4G, potential for slower speeds, limited 5G |
| High-Traffic Areas | Variable | Good | Possible deprioritization, reduced speeds |
Customer Reviews
Tello consistently receives positive feedback for its affordability, flexibility, and customer service. Users appreciate the ability to customize their plans and the transparent pricing with no hidden fees. Some users note that data speeds can slow down during peak times, but this is typical of most MVNOs.
Compatibility
Tello supports most unlocked GSM phones, meaning you can bring your own device (BYOD) or purchase one directly from Tello’s online store. Before switching, you can check your phone's compatibility on Tello's website by entering its IMEI number.
Online Smartphone Store
Tello offers a range of smartphones, from budget-friendly options to the latest high-end models, through its online store. While the selection is not as vast as that of major carriers, it includes popular models like the iPhone and Samsung Galaxy series.
Activation Process
Activating your Tello service is straightforward:
- Order a SIM Card: Purchase a SIM card from Tello’s website.
- Insert the SIM Card: Once received, insert it into your phone.
- Activate Online: Follow the instructions on Tello’s website to activate your service.
- Start Using: Your phone should be ready for use immediately after activation.
Customer Service
Tello offers customer support through phone, email, and live chat. The company is known for its responsive and helpful customer service, although it lacks physical stores, so all support is handled online or over the phone.
Frequently Asked Questions (FAQ)
1. Can I keep my existing phone number with Tello?
- Yes, Tello allows you to port your existing phone number during the activation process.
2. Does Tello offer family plans?
- Yes, Tello offers family plans where each line can be customized individually.
3. Is there a contract with Tello?
- No, Tello operates on a prepaid basis with no contracts or commitments.
4. Can I use Tello for international calls?
- Yes, Tello includes free international calling to over 60 countries with all plans.
5. What if I need more data during the month?
- You can easily upgrade your plan at any time through your Tello account.
Conclusion
Tello is an excellent choice for anyone seeking an affordable and flexible cell phone plan. With its customizable options, reliable coverage, and transparent pricing, Tello is perfect for both individuals and families looking to save money without sacrificing quality. Whether you need a basic plan for occasional use or a more robust plan with unlimited data, Tello offers a solution that can be tailored to your specific needs.
The flexibility to build your own plan, coupled with the reliable T-Mobile network, makes Tello a top contender among MVNOs in 2024. If you're looking to reduce your cell phone bill without giving up essential services, Tello is definitely worth considering.